Contact

If you have questions or comments about our company or software products, please write in! We love to hear from our customers and are happy to help however we can. If you don’t know to whom to address your question, send it to sales@barebones.com, and we will make sure your message goes to the right place.

• Online order status:
  eSellerate After Purchase Services (web form)

• Lost product serial number:
  sales@barebones.com
  or use the Lost serial number form.

• Product info, site licensing, customer service, and general information:
  sales@barebones.com
  or use the Sales contact form.

• Marketing info, user groups, press inquiries, and review requests:
  marketing@barebones.com
  or use the Marketing contact form.

• Product-related feedback and questions, feature requests, and problem reports:
  support@barebones.com
  or use the Technical support contact form.

• Web site feedback:
  webmaster@barebones.com
  use the Webmaster contact form.

Important: About the Use of Challenge-Response Spam Filters

Please note that if you or your ISP uses a “challenge-response” spam filter (one in which the sender gets an automated “challenge” and must submit a correct “response” in order for you to receive your message), our reply to your inquiry will be delayed (at the very least) or won’t reach you at all.

Before sending us mail, either directly or through one of our contact forms, please add the appropriate email address to your spam filter’s “white list” to ensure that you receive our reply.